Frequently Asked Questions

We run ISO 9001 and IATF 16949 quality systems with in-process inspection at every molding stage, first-article inspection reports before mass production, and final outgoing inspection. Test reports and certificates are available on request.

Tooling typically takes 25-40 days depending on cavity count and complexity, sampling and qualification add 2-4 weeks, and mass production runs 15-25 days per batch. Share your target launch date and we will return a phased schedule.

Yes. We support OEM and ODM projects with DFM feedback, sampling, and production planning. Share your drawings, target quantity, and application context, and our engineering team will review feasibility and propose a tooling approach.

Common terms are T/T (30% deposit, 70% before shipment) and L/C at sight. Trade Assurance and other arrangements can be discussed based on order size and customer relationship.

Yes, within the agreed service boundary. We support tooling maintenance, dimensional re-verification, and replacement of defective parts per the terms agreed in the PO. Specific warranty terms are confirmed per program.

Our sales engineering team reviews your drawings, quantity, and timeline, then responds within 24 business hours with a practical next step, a quote, or a sample plan. You will have a named contact throughout the program.

A presence sensor detects true human occupancy — including a sleeping or seated person — using mmWave radar to sense breathing-level micro-motion. A motion sensor only detects gross movement (walking, waving) and will falsely report "vacant" after 1-3 minutes of stillness. For hotel rooms where guests may be sleeping or reading, a presence sensor is the only reliable choice; a motion sensor will cut off lights and HVAC while the guest is still in the room.